Goudreau
Management was founded in 1948 by George
J. Goudreau Sr., who had already been in the home
building business for more than twenty years, was
just starting the development and construction of
several hundred suites of new apartments and as
the initial properties were about to come ‘on
line’ he was focusing on who he should hire
to do his property management. Known for his foresight
and innovative thinking, he soon realized that he
wanted to take a much different approach to property
management than what the typical third-party fee
property managers of the time offered or were equipped
to provide. As a result Goudreau Management would
ultimately become the first large “owner-management”
company in northern Ohio.
His philosophy about and approach
to property management was quite simple.... he strongly
believed that the best rental agents typically possessed
good ‘people’ and sales skills but weren’t
necessarily going to be good service people, while
on the other hand good service people typically
possessed good technical and maintenance skills
but weren’t necessarily going to have the
best ‘people’ or ‘sales’
skills. He realized that in order to provide the
most professional customer leasing and management
services as well as to provide the best customer
maintenance services, that he would have to break
the ‘traditional’ property management
business model and create a new Professional
Property Management “model”.
He also realized that people have
many different needs, tastes, values and beliefs
and when put together living in a close community
such as neighbors in an apartment, conflicts may
develop between residents, particularly if the management
fails to carefully check on its rental applicants
before making their leasing decisions. Therefore
we take great care to verify everything we are legally
permitted to about each rental applicant before
making our leasing decisions. Our goal is to have
a residential community where “neighbors
become friends”.
While our founder realized his
new style of Professional Property Management
might not be the cheapest compared to the ‘traditional’
style that was being offered by others, he also
knew his residents would ultimately benefit and,
with constant attention, the investment property
itself would remain attractive and desirable much
longer. We believe this philosophy is why today
we have many residents who have called our apartment
communities “home” not for just a year
or two but for several decades.
Today we have taken his simple
tenets of what the words “Professional Property
Management” should mean and have
applied those same simple principles and practices
to not only apartment management but also to office
and retail property management.
Since our beginnings we have had
the privilege of providing quality rental housing
for thousands of Greater Cleveland families.
We hope you also will give our team
of professionals the opportunity to fill your family’s
housing needs.
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